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Submitting a complaint
If you want to submit an Objection to the work of the Payment Institution and the services we provide, get information via Notifications on how to submit user complaints financial services.
You can submit an objection via e-mail address: prigovori@payspot.me
or in writing, via Requests for submission of objections.
You can leave your written complaint with any representative payment institution PaySpot ME or mail them to: Šeika Zaida 2, zgrada Oaza, I sprat, 81000 Podgorica.
The payment institution is not obliged to respond to verbal objections.